FAQs Page

Find quick answers to the most common questions about Bilancio’s technology, installation, pricing, and how it helps multifamily properties save energy and reduce costs.

How can we help?

Customer Support

Need help with your Bilancio installation or device? Our support team is here to assist with any questions or technical issues—quickly and reliably.

Billing Support

Have questions about billing, invoices, or payment options? We make the payment process simple, transparent, and tailored to your property's needs.

Sales

Interested in bringing Bilancio to your property or portfolio? Our sales team is here to guide you through pricing, savings estimates, and next steps.

About Bilancio

Bilancio is a passive energy optimization device that reduces electrical waste by filtering out harmonic distortion caused by common systems like elevators, HVAC units, and variable frequency drives. It helps multifamily properties run more efficiently—without using any electricity itself.
Each Bilancio device takes just 12–15 minutes to install. A certified, bonded electrician completes the process with no disruption to residents or daily operations.
Bilancio devices are built to last—with a guaranteed 30-year lifespan and zero required maintenance.
No. Bilancio is a 100% passive device. It does not consume electricity and does not add to your energy load.
At install, our team measures and verifies the flow of current through each device. We also apply normalization methods to help property owners understand the impact on energy efficiency over time.
This is extremely rare—but if it does happen, Bilancio offers full replacement at no cost. If a device were damaged or disconnected, it would not affect your panel’s operation and can be easily tested using a handheld meter.
It depends on how many electrical panels your property has. For full effectiveness, each panel from 120V to 480V connected to your building’s meter(s) should have its own Bilancio unit.

Multifamily Properties

Most multifamily properties see up to 16% reduction in energy costs, along with the elimination of power factor penalties. Savings depend on your current energy profile and infrastructure.
Not at all. Installation is fast, quiet, and non-invasive—no power shutdowns, construction, or downtime required.
Yes. By reducing overall energy consumption and improving system efficiency, Bilancio can support your property’s ESG goals and may help with local compliance initiatives.
Absolutely. Bilancio is designed for single properties or entire portfolios. Many of our clients—like EQR, UDR, and Greystar—have implemented it across multiple locations for consistent savings.
No ongoing maintenance is required. Our team handles measurement at install, and many clients choose to incorporate energy monitoring tools to track broader system performance.
Systems like HVAC units, elevators, EV chargers, and pool pumps—all common in multifamily housing—benefit from cleaner, more stable energy that Bilancio helps provide.

About Pricing

Bilancio offers flexible pricing based on the number of panels and buildings in your portfolio. We customize proposals based on your property size, energy usage, and goals.
We offer both. Many clients prefer a hybrid model with a flat install fee plus a performance-based savings share—especially if they're looking for low upfront cost.
No. Bilancio requires no maintenance, no monitoring subscription, and no additional energy to operate. What you see in your proposal is exactly what you pay.

Yes—just fill out our short form to request a custom quote or schedule a free energy audit. We’ll assess your electrical setup and provide a tailored savings estimate.

Still Have Questions? Let’s Talk.

Schedule a quick call or request a free energy audit today.